Transformation Center

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Tapping into tech expertise with student-driven support

Maine Township High School District 207 / Park Ridge, IL

Suburban / 9-12

Students: 7,000

Staff: 520

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Lessons Learned
- Students and teachers will become frequent visitors of your tech support center if it’s easy to find. Choose a central location, such as a classroom next to the cafeteria.
- Student technicians need to stay engaged during slow times at the support center. Suggest alternate tasks, such as rewiring a computer lab or studying for the Google administrator certification.
- Professional behavior is essential for sustaining a successful tech-support center. Train students in working with clients, whether they’re adults or fellow students.